Valentine's Day FAQ

ORDERING

✔️ Please provide message in message box when checking out
✔️ Ensure Recipient name is the intended recipient as it will be printed on front of card. Please note that "Happy Valentine's Day" will be printed if no name/sender's name is provided or in doubt. 

PRODUCT DESCRIPTION

✔️ Please note that we may have to substitute or make slight changes to the floral arrangement depending on fresh imports availability. 
✔️ We will do our best to keep to a similar colour theme. 


DELIVERY 

✔️ All deliveries are scheduled between 10am to 6pm.
✔️ Please note we are unable to accommodate to specific timing request during this period. 


UNSUCCESSFUL DELIVERY 

✔️ Kindly ensure recipient or representative is present at the delivery address on specified date and timing
✔️ Our delivery personnel will place the flowers outside the residential home excluding private properties if the recipient is not present. The Daily Blooms will not be liable for late/failed delivery if:
  • Address provided is incomplete
  • Incorrect address is provided
  • Intended recipient not present
  • No valid means of contact
  • Delivery vehicle is subject to delays from building management/security

RE-DELIVERY

✔️ In the event of unsuccessful delivery due to the above reasons, redelivery can be request at a standard charge of $10.
✔️ Re-delivery timing is subjected to our courier's schedule. Please note that due to the high volume, re-delivery may be rescheduled to the next day.
✔️ Kindly ensure recipient or representative is present at the delivery address on specified date and timing. Our delivery personnel will place the flowers outside the residential home excluding private properties if the recipient is not present. 
✔️ Our Customer Care Team team will be reaching out to the sender's contact for failed deliveries. In the event whereby we are unable to reach you an email or text will be sent, please revert or contact The Daily Blooms at 9455 1240 for rescheduling.